Please check our FAQs for help in finding an immediate answer to our most commonly asked questions.

Due to a depot move, you may experience a 1 day delay in your parcels being delivered, please accept our apologies for the inconvenience that this may cause.
Need to get in touch?
The fastest and most efficient way for us to handle your support requests is by our internal support ticketing system.
Please submit the form below and a member of our team will get back to you shortly.
We give all order related questions high priority and you can expect to have a reply within 24 hours.

Alternatively you can call us on:
0844 500 4841
Opening Hours
Open 9.00am – 5.00pm
Monday – Friday (Excluding UK Bank Holidays)

Or write to us at:
Customer Services
Beauty by Zara Ltd
20 - 24 Clarence Road
Grays, RM17 6QJ


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